Disruptions to water supply are unfair to Jordanian households…

Next week, hundreds of thousands of households in Amman, Zarqa and Balqa will experience their second water supply interruption in just two weeks. Jordanian households in many areas will have no choice but to postpone water-dependent household chores (such as laundry) for four weeks at a time, to avoid emptying their water tanks.اضافة اعلان

Households whose piped water supply was interrupted in the past week (for a 52-hour period, November 14-17) will have begun limiting their water use one week earlier, effective November 7. Outrageous, they are still expected to ration the water for two more weeks. , bringing his water austerity to nearly a full month.

Although the water has resumed pumping this week for a typical 24-hour period per household, a large number of people will not be able to use the water for anything more than simple tasks (like washing dishes), thanks to interruptions scheduled for the next week. .

Jordan Water Company, Miyahuna, will stop water supply from November 27 to December 3 for a total of 110 areas in the central region of Jordan, due to maintenance works at the Disi Water Pipeline Project and Station of Zai water purification. This includes 65 areas in Amman, 17 in Salt, 14 in Ain El-Basha, six in Fuheis and Mahes, four in Al-Ardah and four in Zarqa.

While most neighborhoods will experience water shutoffs for the first time this month, residents living in 25 residential and mixed-use areas will experience their second water shutoff in just 14 days. Those include 19 areas in Amman, three in Salt, two in Ain El-Basha and one in Al-Ardah.

In Amman, neighborhoods forced to conserve water for four weeks in a row include: Shmeisani, Um El-Summq, Al-Rawabi, Lweibdeh, Jabal Amman, Deir Ghbar, Abdoun, Marj El-Hamam, Sports City, Al-Jubeiha, Al- Rabieh, Dabouq, Al-Mgablain and Al-Yasamine, among others.

In many of these areas there are densely populated residential neighborhoods. It would be safe to assume that the water interruptions will affect at least one million people for the second time this month.

Amman alone is home to 4.642 million people, while Zarqa, Jordan’s third-largest city, is home to 1.58 million, according to estimates published in September.

As usual, public information about the water cuts scheduled for next week was dispersed by all the local media.

Most top-tier newspapers based their reports on a joint statement published on Sunday by the Ministry of Water, the Water Authority, Disi Water Company (DIWACO) and Miyahuna. It listed the names of the affected areas in addition to the dates, without breaking down the actual number of areas or the estimated population residing in them. There was also no mention of the fact that some of these areas will experience their second water shutdown this month alone.

On the same day, the local Khaberni news website published a report containing more information that was not mentioned in the mainstream media. He quoted a spokesman for the Water Ministry as saying that “additional amounts of water” will be pumped this week to all affected areas to prepare residents for next week’s water shutdown.

Interestingly, when insisting on the need to conserve water, he warned that tanker trucks will not be mobilized to cover the needs of citizens in case of shortage, unless it is due to an emergency of water contamination or other disorders that do not imply the use excessive water. .

Understanding the links between the “technical” and “social” aspects of water is literally the job of the Ministry of Water, which in recent decades must have accumulated the experience and knowledge to understand how disruptive water interruptions are to the day to day. Jordanian day. it lives.

Still, there is more to the story. Other information arrived on Monday via Roya TV, where the same spokesperson told viewers that the additional amounts of water earmarked for this week will be 10 percent, adding that people will still need to ration water to cope with next week’s water interruptions.

Fragmented information is a staple of the Jordanian government and this week’s performance by the Ministry of Water is another stark example of a chronic problem that is extremely easy to fix.

Anyone who works in the fields of communication and public relations knows that press releases must include key “talking points” and background information that covers all possible angles relevant to the target audience.

But in Jordan, the norm is to publish half-assed statements that barely give the general public the full picture. With so many facts missing from press releases, answers begin to sprout organically over the course of several days, following a multitude of questions posed by regular citizens on social media, as well as reporters working for major news outlets. communication.

The problem with this chaotic method is that it loses a lot on normal people, who shouldn’t have to waste time piecing together the facts just to understand a simple advertisement.

Professionally trained and competent communications teams must be able to anticipate questions from the general public and the media before writing press releases that share easy-to-understand facts, all in one fell swoop.

That being said, the real problem here is with the programming. Just using common sense, the engineers who programmed the two water shutdowns in such a short time should have thought about the inconvenience this will cause their compatriots; sick patients who need special care, mothers who care for their demanding young children, and siblings who care for their elderly parents or grandparents.

It takes a bit of empathy to realize that making these people’s lives more difficult by creating an unreasonable maintenance schedule is simply unfair.

Understanding the links between the “technical” and “social” aspects of water is literally the job of the Ministry of Water, which in recent decades must have accumulated the experience and knowledge to understand how disruptive water interruptions are to the day to day. Jordanian day. it lives.

These water disruptions are not a climate change problem; They are a governance problem. And those responsible for such a tight schedule must be held accountable for their actions, lest this become a habit of the Ministry of Water and its partners.

Interruptions in the domestic water supply must be spaced to avoid inconveniencing citizens or making them feel that someone is after them. It’s exhausting to keep pointing out the obvious. When will this incompetence be addressed?

Ruba Saqr has reported on the environment, worked in the public sector as a communications officer, and served as managing editor of a business magazine, spokesperson for a humanitarian INGO, and director of a public relations agency.

Read more Opinion and Analysis
Jordan News

Leave a Reply

Your email address will not be published. Required fields are marked *