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Important Features You Can Expect in a PBX System Whether you’re a small or medium business organization, using the right IP PBX equipment, such as a Grandstream phone system, can help leverage enterprise-grade communications and mobility that entails the transmission of data, video, and voice. The system has the capacity to synchronize the access and management of several communication technologies that may include video and voice calls, video conferencing, equipment for security monitoring, and data tools. Here are some of the most vital features that IP PBX equipment should support: The versatility of a great IP PBX system for a small business allows for the registration of hundreds of SIP endpoints and users. It has support for as many as 60 concurrent calls, and thanks to the video conferencing capability, more than 30 people can take part in a meeting from numerous remote positions. If your business communications are growing quickly, this type of an IP phone appliance lets you implement all the required expansions without having to alter the foundation of your communication infrastructure or spending a lot money again.
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For the purpose of faultless concurrent communications and enabling of all these outstanding IP PBX features, the appliance should be supported by a high-performance processor. A 1GHz processor and 512MB RAM are key to guaranteeing sufficient processing capacities as well as short-term memory for your IP phone communication system. In addition, gigabit network ports on the device facilitate the broadband conveyance of massive amounts of data in forms such as voice and video each second.
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The equipment also supports several levels and types of data and communications security. Implemented for security are standards such as SRTP and HTTPS alongside hardware encryptions methods. Additional protection is against attacks is provided by elements like blacklists, alerts, and fail2ban. You can rely on a built-in server to record calls. The best thing about such recordings, whether there are calls from customers or other parties, is that these may be obtained from a remote location through a website-based platform. The system also has an inherent call detail records feature that enables the tracking of telephone usage based on parameters such as line and date. Calls are also handle in a more efficient manner. For instance, call queuing enables the handling of call volumes. Similarly, there’s the multi-language automatic attendant feature that receives incoming calls, usually helping handle caller concerns without always requiring a real human to pick up the phone. Any IP PBX phone system for the office requires the call forwarding and transfer features. These features make it possible to respond in a timely fashion to a concern or alert via an available and connected phone device. It makes sense to acquire an office IP phone system, like the Grandstream PBX, because it increases the competitiveness of your business in more than one important ways.